Returns & Exchanges

At Abraxas Cookshop, we want you to be completely satisfied with your kitchenware; if you are not happy with your purchase, you can return unused items in their original packaging within 30 days.

1

Initiate Your Return

Contact our customer service team via email or our online portal with your order number to request a Return Merchandise Authorization (RMA) number.

2

Package Your Items

Securely pack the unused items in their original manufacturer's packaging, ensuring all tags and instructional manuals are included to prevent damage during transit.

3

Ship to Abraxas

Affix the provided return label or address the package to our main distribution center and drop it off at any authorized courier location.

4

Receive Your Refund

Once our warehouse team inspects the returned cookware, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing